General & product
How features work, account issues, and anything you would ask in a first support thread.
hello@pulse.appContact
Talk to the team behind PULSE
Billing, product questions, press, and security each route to a staffed inbox—we read everything, even when the answer is “not yet on the roadmap.”
Where to write
Pick the lane that matches your note so it lands with the right humans on the first try.
Press & speaking
Logos, founder availability, product screenshots, and embargoed announcements.
press@pulse.appPartnerships
Integrations, gym rollouts, and co-marketing with complementary training brands.
partners@pulse.appSecurity & privacy
Vulnerability reports, DPA questions, and data processing details for your legal team.
security@pulse.app
Response windows
- Product & billingUsually within one business day (US / EU zones).
- Press & partnershipsWithin two business days; faster when a deadline is in the subject.
- Security queueTriaged same day for credible reports; we send an auto-ack immediately.
Urgent safety or data issues: use the security address and include “urgent” in the subject—we page the on-call rotation.
Elsewhere on the site
Write to us from the site
No backend on this preview—submitting opens your mail app with a pre-filled draft so nothing gets lost in a black box.